Introduction: Why Has My Hot Water Stopped Working?
Ensuring your hot water heater is functional is crucial for daily activities such as bathing, cleaning dishes, and laundry. When your hot water suddenly stops working, it can be frustrating and disruptive to your routine.
There are a few common reasons why you may have lost hot water:
- Your water heater pilot light has gone out
- There is an issue with the thermostat or heating elements
- You have a leak or other plumbing problem
- Sediment build-up or failure of the anode rod
- The gas supply valve is off or your propane tank is empty
With the right guidance, most hot water system issues can be diagnosed and resolved efficiently. This checklist will lead you through the process to ascertain and rectify the cause of your hot water interruption.
Electric Water Heater Troubleshooting Checklist
Safety First
When troubleshooting any appliance, safety should always come first. Always switch off your electric water heater at the circuit breaker before performing any inspections. Use caution when working around electricity and water.
Check for Power
Confirm the water heater’s circuit breaker hasn’t tripped and power remains uninterrupted, and ensure all fuses are intact.
If you find a tripped breaker, reset it to restore power.
Evaluate Heating Elements
Heating elements have a finite lifespan and may require replacement. Check both upper and lower elements for any visible damage or leaks. Use a multimeter to test each element for continuity.
Replace any faulty heating elements.
Thermostat Issues
Problems with the thermostat can prevent an electric water heater from heating properly. Test the thermostat and make sure it is correctly sensing water temperature. Reset it to the appropriate temperature setting if needed.
High Temperature Cutoff Switch
The high temperature cutoff switch powers down the heater if it overheats. Press the reset button to restart operations once the water cools; if it trips again, engage a technician.
This checklist can aid in resolving typical electric water heater concerns. Consult a licenced plumber if you’re unsure about diagnosing your hot water problems.
Check Fuses and Reset Thermostat
Inspect the Fuse Box
Start with your fuse box, ensuring no water heater-related fuses have tripped or blown. Replace any that are damaged with new ones of the same amperage.
Reset the Thermostat
If there are no issues found with the fuses, the next step is resetting the water heater’s thermostat. Switch off the appliance at the circuit breaker. Then, Locate and push the reset button on the thermostat until the correct temperature comes out, restoring it to the factory setting.
When to Call a Professional
While resetting fuses and the thermostat may restore hot water in some cases, persistent problems may require a licenced plumber’s expertise. Seek professional assistance immediately if you detect leaks, unusual noises, electrical smells, or visible damage.
Inspect Elements and Thermostats
Electric water heaters contain upper and lower heating elements that heat the water in the tank. Use a multimeter to check the continuity of each element and verify they are still in working order.
Examine both elements for cracks, leaks, or burns that suggest failure. If damage is found, replacement of the heating element is required.
Examine Thermostats
The thermostats regulate water temperature by controlling power to the heating elements. Problems with the thermostats can prevent hot water from heating properly. Visually Examine Thermostats for any cracked casing or bent sensors. Use a multimeter to test that the thermostats are correctly sensing water temperature changes. Faulty thermostats will need professional replacement.
While external inspection and multimeter testing can identify many electric water heater problems, interior components like heating elements and thermostats should be replaced by a licenced plumber. If you confirm through testing that these parts are faulty, contact a professional right away.
Gas Water Heater Repairs
Relight the Pilot Light
If you have no hot water, check if the pilot light has gone out first, then proceed to inspect other potential issues. Locate the pilot assembly on your gas water heater and follow the relighting instructions printed on the appliance. If relighting the pilot does not restore hot water, there may be additional issues.
Identify Gas Leaks
Gas leaks can prevent a water heater from firing up properly. Use a spray bottle filled with soapy water to check the gas line and connections for any bubbles or foaming which indicates a leak. If any leaks are found, turn off the gas supply and contact your gas company or a professional plumber immediately.
Inspect the Gas Valve
The gas valve controls the gas flow to the burner and pilot light assembly. If it is damaged or defective, it will need to be replaced. Visually inspect for any cracks or corrosion. Use a multimeter to check that it is receiving power and operating properly. The gas valve controls the gas flow to the burner and pilot light assembly.
Following basic troubleshooting steps for your gas water heater can resolve hot water problems in many cases. But if problems persist, rely on the expertise of a professional plumber for any necessary repairs or replacements.
Relight Pilot Light
Locate the Pilot Light Assembly
The pilot light is a small flame that ignites the gas burner to heat water. To relight it, first locate the pilot light assembly on your water heater. It will be near the bottom of the tank with a small opening you can view the pilot through.
Follow Lighting Instructions
Lighting instructions with images are usually printed directly on the water heater near the pilot assembly. If detailed instructions aren’t present, be sure to check the owner’s manual for those things. The main steps are:
- Make sure the gas valve is turned off before relighting.
- Push the igniter button while holding a flame to the pilot opening.
- Hold the igniter for 30-60 seconds post-ignition to ensure the thermocouple heats sufficiently.
- If the pilot light extinguishes upon releasing the igniter, attempt the process again.
Why Pilot Lights Go Out
Pilot lights can go out if they are blocked by dust or spiderwebs. Strong drafts or a drop in gas line pressure can also extinguish the flame. Try relighting the pilot light first; if hot water doesn’t return, seek professional service as the thermocouple or gas valve may be faulty.
Inspect Gas Valve and Leaks
Examine the Gas Valve
The gas valve controls the flow of gas to the burner. Visually inspect it for any cracks, corrosion, or damage. Use a multimeter to test that the gas valve is receiving electric power. The gas valve controls the flow of gas to the burner.
Identifying Gas Leaks
Gas leaks are extremely hazardous. To check for leaks, spray soapy water on all gas fittings and lines. Bubbles indicate a leak that must be addressed right away.
If you smell gas or the pilot light repeatedly goes out, immediately turn off the gas supply and evacuate the area.
While external checks are useful, a licenced gas fitter should do more thorough leak testing and any necessary gas valve repairs or replacement. Contact a professional plumber immediately about any potential gas leaks or issues with gas-powered water heater components.
General Water Heater Diagnostics
Check for Leaks
Periodically inspect the water heater and related plumbing for any signs of leaks. Dripping water or corrosion around fittings, valves or the tank itself can indicate a leak. Turn off water supply and call a plumber immediately if a leak is found.
Catch leaks early before major damage occurs.
Ensure Adequate Water Pressure
Ensure your home’s water maintains adequate pressure, ideally between 30 and 80 psi, for efficient water heater operation. Pressure that is too low can prevent hot water from circulating correctly. Use a pressure gauge to test your home’s water pressure.
Verify Thermostat Settings
Confirm your water heater’s thermostat is set correctly between 49°C and 60°C to differentiate hot from cold water. Water that is too hot wastes energy, while water that is too cool limits usage. Adjust thermostat accordingly if temperature settings are off.
Staying on top of regular heater maintenance and following standard diagnostics checks can help maximise the lifespan of your water heater and ensure you have a constant supply of hot water.
Test Water Pressure and Leaks
Test Water Pressure
Use a pressure gauge to test your home’s incoming water pressure. Normal pressure ranges from 30 - 80 psi. If pressure is lower than 30 psi, the water heater may have difficulty providing hot water properly throughout your home.
Inspect for Leaks
Carefully inspect the water heater and connected pipes/valves for any signs of water leaks. Look for dripping water, rust stains, mineral deposits, or corrosion. Small leaks may slowly drip while larger leaks may cause more steady dripping or streaming water.
Next Steps if Leaks Are Found
If any leaks are detected, turn off the cold water supply valve leading to the water heater. Then turn off the electricity or gas supply to the appliance. Contact a professional plumber immediately to repair the leak before major damage can occur.
Flush Sediment Buildup
Why Flushing is Needed
Over time, be sure your water heater is maintained as sediment from hard water and mineral deposits can build up inside the tank and heating elements. This buildup is harmful and reduces efficiency, resulting in a lack of hot water.
How Often to Flush
Experts advise flushing your water heater every six months to a year to prevent sediment accumulation, more frequently in areas with hard water. In hard water areas, flushing every 1-3 months may be needed. Consult your manual for flushing directions specific to your unit.
Flushing Procedure
- Turn off power to the water heater at the circuit breaker
- Connect a hose to the drain valve and start emptying the tank, beginning with the contents at the tank’s base
- Open the drain valve and allow the water to come out until it runs clear with no sediment
- Close the drain valve and refill the tank by turning water supply back on
- Restore power once tank is full to resume normal operation
Inspect Anode Rod and Valves
Check the Anode Rod
The anode rod, designed to corrode in place of the tank, should be replaced if over 15 cm of the core wire is visible at either end.
Inspect Valves
Malfunctioning valves can impact water heater operation. Check that the T&P (temperature and pressure) relief valve lever moves freely and allows water to discharge when opened manually. Also inspect the shut-off valve and ensure water flows smoothly when opened and closed.
Replacing an anode rod or servicing valves is generally best left to a licenced plumber. If the anode rod shows substantial corrosion or valves are faulty, contact a professional right away before bigger problems develop.
When Should I Call a Professional?
Electrical Issues
If you notice signs of electrical damage, burning odours, recurrent high-temperature cutoff switch tripping, or bare wires posing shock risks, promptly hire a licenced electrician. Electrical issues are dangerous and require prompt professional intervention.
Gas Leaks
In the event of a gas smell or suspected leak, safely inspect and call the fire department without delay. Steer clear of DIY approaches such as relighting pilot lights or adjusting gas appliances, due to the explosion hazards associated with leaks, which demand an urgent emergency response.
Major Leaks or Flood Damage
Address significant water leaks or flooding resulting from defective water heaters, valves, or plumbing with a professional’s help. Large volumes of water can cause substantial property damage in a short time. Prompt repair work is needed to stop the leak and dry out any affected areas.
Reliable Plumbers Ready to Help
For any complex repairs or replacements needed during water heater troubleshooting, contact the licenced professionals at Penshurst Plumbing on 1300 349 338. Our trained, local technicians have the skills and expertise to diagnose and fix problems with electric, gas, and solar water heaters quickly and efficiently.
Conclusion and Next Steps
Having reliable hot water is essential for daily life. Following the comprehensive troubleshooting checklist in this article can help diagnose and resolve many common hot water issues.
Be proactive with regular maintenance like flushing sediment and replacing the anode rod. This will maximise efficiency and extend the lifespan of your water heating system.
If problems persist after trying these troubleshooting steps, contact the licenced professionals at Penshurst Plumbing on 1300 349 338. Our qualified technicians have extensive experience servicing all makes and models of electric, gas, and solar water heaters in the Penshurst area.
With the proper repairs from our expert team, we can have hot water flowing again quickly so you can get back to your regular routine.